How to Fix “WiFi Connected but No Internet” Issue on Windows & Mac

It’s frustrating when your device is connected to WiFi, but you can’t access the internet. This issue can be caused by misconfigured settings, router problems, or ISP-related issues. In this guide, we’ll walk you through simple steps to troubleshoot and fix this problem on both Windows and Mac.

1. Check Other Devices on the Network

Before troubleshooting your computer, check if other devices (phones, tablets, etc.) can access the internet.

• If other devices have internet access, the issue is with your computer.
• If no devices have internet, the problem might be with your router or ISP.

2. Restart Your Router & Modem

• Turn off your router and modem.
• Wait for 30 seconds and turn them back on.
• Reconnect your device and check if the internet works.

3. Forget and Reconnect to WiFi

On Windows:

Settings > Network & Internet > WiFi > Manage Known Networks > Forget

On Mac:

System Preferences > Network > WiFi > Advanced > Forget Network

Then reconnect to your WiFi with the correct password.

4. Run Network Troubleshooter (Windows)

Settings > Update & Security > Troubleshoot > Internet Connections

5. Renew IP Address

On Windows:

1. Open Command Prompt (Win + R, type "cmd", press Enter)
2. Type: ipconfig /release
3. Type: ipconfig /renew
4. Restart your computer

On Mac:

1. Open Terminal
2. Type: sudo ifconfig en0 down
3. Type: sudo ifconfig en0 up
4. Restart your Mac

6. Change DNS Settings

On Windows:

Control Panel > Network & Internet > Network Connections > Right-click WiFi > Properties > IPv4 > Use the following DNS servers:

• Preferred DNS: 8.8.8.8
• Alternate DNS: 8.8.4.4

On Mac:

System Preferences > Network > WiFi > Advanced > DNS > Add 8.8.8.8 and 8.8.4.4

7. Reset Network Settings

On Windows:

Settings > Network & Internet > Status > Network Reset

On Mac:

1. Open Terminal
2. Type: sudo dscacheutil -flushcache
3. Restart your Mac

8. Contact Your ISP

If none of these steps work, your internet provider may be experiencing issues. Contact them for further assistance.

Conclusion

By following these troubleshooting steps, you should be able to resolve the "WiFi Connected but No Internet" issue on Windows and Mac. If the problem persists, consider resetting your router or checking for hardware issues.

For more network troubleshooting guides, visit Microsoft Support or Apple Support.