How to Fix "Your Connection Is Not Private" Error in Chrome
Category: Troubleshooting
Seeing the "Your connection is not private" error in Google Chrome can be frustrating, especially when trying to access an important website. This error typically occurs due to SSL certificate issues, incorrect system settings, or browser-related problems. Follow this guide to troubleshoot and fix the issue.
1. Reload the Page
Sometimes, a simple page refresh can fix the error.
- Click the Reload button or press
Ctrl + R
(Windows) /Cmd + R
(Mac). - Try reopening Chrome and visiting the site again.
2. Check Your System Date and Time
Incorrect system time can cause SSL errors because certificates rely on accurate timestamps.
On Windows:
Settings > Time & Language > Date & Time > Set Time Automatically
On Mac:
System Preferences > Date & Time > Set date and time automatically
3. Clear Browser Cache and Cookies
Stored cache and cookies may cause SSL errors.
1. Open Chrome.
2. Go to **Settings > Privacy & Security > Clear Browsing Data**.
3. Select **Cookies and other site data** and **Cached images and files**.
4. Click **Clear data**.
4. Try Incognito Mode
Open a new incognito window by pressing:
Ctrl + Shift + N
(Windows)Cmd + Shift + N
(Mac)
If the website loads in incognito mode, a browser extension may be causing the issue.
5. Disable Browser Extensions
Some Chrome extensions can interfere with SSL verification.
Settings > Extensions > Disable suspicious extensions
6. Check Your Antivirus and Firewall
Security software may block SSL certificates, causing the error.
- Temporarily disable HTTPS scanning in your antivirus settings.
- Try disabling the firewall and reloading the page.
7. Flush DNS and Reset Network Settings
On Windows:
1. Open Command Prompt as Administrator.
2. Type: **ipconfig /flushdns** and press Enter.
3. Restart your computer.
On Mac:
1. Open Terminal.
2. Type: **sudo dscacheutil -flushcache** and press Enter.
3. Restart your Mac.
8. Proceed with Caution (Not Recommended)
If you're confident the site is safe, you can bypass the warning:
1. Click **Advanced** on the warning page.
2. Click **Proceed to [website] (unsafe).**
Warning: This is not recommended for banking, shopping, or sensitive websites.
9. Contact Website Administrator
If the error persists only on a specific website, the issue might be with the site’s SSL certificate. Contact the website administrator for assistance.
Conclusion
The "Your Connection Is Not Private" error in Chrome can often be resolved with simple troubleshooting steps like checking the date and time, clearing browser cache, or disabling extensions. If the issue continues, verify your network settings or contact the website administrator.
For more troubleshooting guides, visit Google Chrome Help.