How to Fix "Your Connection Is Not Private" Error in Chrome

Category: Troubleshooting

Seeing the "Your connection is not private" error in Google Chrome can be frustrating, especially when trying to access an important website. This error typically occurs due to SSL certificate issues, incorrect system settings, or browser-related problems. Follow this guide to troubleshoot and fix the issue.

1. Reload the Page

Sometimes, a simple page refresh can fix the error.

  • Click the Reload button or press Ctrl + R (Windows) / Cmd + R (Mac).
  • Try reopening Chrome and visiting the site again.

2. Check Your System Date and Time

Incorrect system time can cause SSL errors because certificates rely on accurate timestamps.

On Windows:

Settings > Time & Language > Date & Time > Set Time Automatically

On Mac:

System Preferences > Date & Time > Set date and time automatically

3. Clear Browser Cache and Cookies

Stored cache and cookies may cause SSL errors.

1. Open Chrome.
2. Go to **Settings > Privacy & Security > Clear Browsing Data**.
3. Select **Cookies and other site data** and **Cached images and files**.
4. Click **Clear data**.

4. Try Incognito Mode

Open a new incognito window by pressing:

  • Ctrl + Shift + N (Windows)
  • Cmd + Shift + N (Mac)

If the website loads in incognito mode, a browser extension may be causing the issue.

5. Disable Browser Extensions

Some Chrome extensions can interfere with SSL verification.

Settings > Extensions > Disable suspicious extensions

6. Check Your Antivirus and Firewall

Security software may block SSL certificates, causing the error.

  • Temporarily disable HTTPS scanning in your antivirus settings.
  • Try disabling the firewall and reloading the page.

7. Flush DNS and Reset Network Settings

On Windows:

1. Open Command Prompt as Administrator.
2. Type: **ipconfig /flushdns** and press Enter.
3. Restart your computer.

On Mac:

1. Open Terminal.
2. Type: **sudo dscacheutil -flushcache** and press Enter.
3. Restart your Mac.

8. Proceed with Caution (Not Recommended)

If you're confident the site is safe, you can bypass the warning:

1. Click **Advanced** on the warning page.
2. Click **Proceed to [website] (unsafe).**

Warning: This is not recommended for banking, shopping, or sensitive websites.

9. Contact Website Administrator

If the error persists only on a specific website, the issue might be with the site’s SSL certificate. Contact the website administrator for assistance.

Conclusion

The "Your Connection Is Not Private" error in Chrome can often be resolved with simple troubleshooting steps like checking the date and time, clearing browser cache, or disabling extensions. If the issue continues, verify your network settings or contact the website administrator.

For more troubleshooting guides, visit Google Chrome Help.